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ACCOUNTABILITY

We take ownership of our actions, decisions, and commitments. We deliver on promises, standing by our work. We hold ourselves, and each other, to high standards to ensure trust, reliability, and lasting partnerships.

SUSTAINABILITY

We are committed to enhancing the eco-friendly practices of the seating brands we work with, advocating for sustainable manufacturing processes and products that contribute to a better future.

PASSION

We love what we do. Our enthusiasm for leisure and cultural spaces inspires us to focus on every single detail, driving us to deliver successful results that exceed expectations.

RESPECT

We treat every individual with dignity, openness, and consideration. We listen actively, and foster an environment of collaboration. Respect is the foundation of our relationships and the key to building trust and long-term success.

MISION

To enrich leisure and cultural experiences, contributing to a better world by creating spaces that inspire, connect, and uplift people.

VISION

From project discovery to delivery, we guide and support our clients in selecting the best seating solutions, ensuring an exceptional process and outcome for every project.

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How We Do It

10 key moments

01 - Discovery Meeting
(WST & Leisure Venue)

Initial meeting with the leisure venue to understand the project: layouts, seating concepts, sightlines, design expectations, operational needs, sustainability goals, durability and maintenance expectations, brand identify, philosophy, previous experience with seating brands, goals, key deadlines.

02 - Project Analysis
(WST)

This is a key phase where we thoroughly analyze all aspects of the project, both functional and aspirational.


We take a deep dive into the venue’s technical requirements, design intent, and operational goals, ensuring we fully understand the context in which the seating will perform. From audience profiles and space layout to aesthetic preferences and maintenance needs, every detail is carefully considered.

03 - Seat Brand Preselection
(WST)

Based on the insights gathered during the analysis phase, we move forward with the preselection of the most suitable seating brands for the project.


We consider each brand not only by product design and technical compatibility, but also by factors such as financial reliability, manufacturing lead times, past and current service, regional presence and after-sales support.


This approach ensures we propose brands that not only fit the project technically and aesthetically but also offer strong operational and commercial foundations for long-term success.

04 - Brands Project Meeting
(WST-Seating Brands)

We organize meetings with the preselected seating brands to review the project in detail.


These sessions allow us to align the manufacturer’s capabilities with the technical, aesthetic, and functional requirements of the venue.


This step involves the seating brands with the project and ensures that each brand fully understands the project and can tailor their proposal accordingly.

 

Our role is to represent the client’s priorities, and ensure consistency and clarity across all supplier discussions.

05 - Brands Proposals: Collection & Review
(WST-Seating Brands)

We collect the proposals submitted by the selected brands and carry out a detailed review of each proposal.

 

We maintain an open dialogue with the brands during this stage to clarify any uncertainties, request adjustments if needed, and ensure that all elements are aligned before moving forward to client presentation.

06 - Client Presentation
(WST & Leisure Venue)

We present the shortlisted brands to the client in comparative format. This includes a full breakdown of each solution, highlighting design features, technical specifications, pricing, and delivery timelines.


Beyond the product itself, we discuss the pros and cons of each option, including the level of service, brand capabilities, and overall alignment with the client’s philosophy and project vision.


This collaborative discussion is key to helping the client make a confident,

well-informed decision based on quality, reliability, and strategic fit, not just price.

07 - Brand Selection
(WST & Leisure Venue)

Following the presentation and evaluation of all proposals, the client makes the final decision on which brand will be awarded the project.

 

This phase formalizes the selection of the seating manufacturer that best meets the project’s requirements.


Once the decision is confirmed, we communicate it to all involved parties and coordinate with both the chosen brand and the leisure venue to organize the next steps toward order placement.


The order is placed directly with the brand, while WST ensures that the entire process is seamless, transparent, and professionally managed.

08 - Ordering Process
(WST & Leisure Venue & Seating Brand)

We manage the full ordering process, ensuring that all specifications are confirmed, drawings approved, and commercial terms clearly defined between the client and the selected brand.


Our role is to facilitate seamless coordination between both parties, aligning on quantities, finishes, accessories, delivery schedules.


We also make sure that all documentation is accurate and complete, minimizing risks and delays. This phase marks the transition from design and selection to production and execution.

09 - Project Management 
(WST & Seating Brand)

We take responsibility for the day-to-day coordination of the project. Our goal is to make sure that no detail is overlooked at any stage of the process.


We maintain constant communication with the client and the selected brand, proactively addressing any issues, tracking progress, and ensuring that production, logistics, and site planning stay fully aligned with the agreed schedule.


This hands-on approach guarantees transparency, efficiency, and peace of mind throughout the execution phase.

10 - On-Site Validation 
(WST & Seating Brand)

Upon completion of the seating installation, we conduct a thorough on-site validation to ensure every aspect aligns with the approved specifications and quality standards.


This final quality check serves as the project's official sign-off, confirming that all deliverables meet the client's expectations and contractual requirements.

VALUES

Our values are the principles that guide how we work, grow, and serve the world around us.

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OUR PHILOSOPHY

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